Privacy Policy

1. Introduction

NBMMaths ("we," "our," or "us") operates the Grade 12 Mathematics Study Guide mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our educational platform.

2. Information We Collect

We collect the following information to provide you with access to our educational content:

Account Information:

• Unique account number
• Full name
• Password (encrypted and securely stored)
• Email address

Student Information (Optional):

• Cell phone number
• Gender
• Age
• Province
• School name
• Grade level

Device Information:

• Device type and model for service optimization
• App version for technical support

Usage Data:

• Content access logs (which study materials you view)
• Video watch time and progress
• Login activity and timestamps
• Feature usage patterns for service improvement

3. How We Use Your Information

We use your information to:

• Provide access to educational content (PDFs, videos, study materials)
• Validate your registration code and account status
• Prevent unauthorized sharing of content
• Send important service notifications and updates
• Provide technical support when needed
• Improve our educational services and content
• Understand usage patterns to enhance the learning experience
• Ensure system security and prevent fraud

4. Registration and Payment

Access to the App requires a valid registration code:

• Registration codes are purchased separately through bank transfer or EFT
• No payment information is processed or stored within the App
• Each registration code is single-use and tied to one account
• Registration codes are verified through our secure server
• We do not have access to your banking or payment card information

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Passwords are encrypted using secure hashing algorithms
• Data transmission is encrypted using HTTPS/TLS protocols
• Account numbers are uniquely generated and cannot be guessed
• Server access is restricted and monitored
• Regular security audits and updates are performed

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Content Protection

Downloaded content may include identifying information:

• Study materials are watermarked with your account information
• This protects intellectual property rights and prevents unauthorized distribution
• Sharing content with others violates our Terms of Service
• We monitor for unauthorized distribution and may suspend accounts

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• As required by South African law or legal process
• To prevent fraud or unauthorized access to our services
• To protect the rights, property, or safety of NBMMaths, our users, or others
• With your explicit consent for specific purposes

We do not share your data with advertisers or marketing companies.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Account information: Retained while account is active
• Usage logs: Retained for 12 months for service improvement
• Inactive accounts: Data may be deleted after 24 months of inactivity
• Upon account deletion request: Personal data deleted within 30 days

You can request deletion of your account and personal data at any time by contacting us.

9. Your Rights

You have the right to:

• Access your personal data stored in our system
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent for data processing at any time
• Object to processing of your personal information
• Request a copy of your data in a portable format
• Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, contact us using the details in Section 12.

10. Children's Privacy

Our App is designed for secondary school students (typically ages 13-19).

• We do not knowingly collect information from children under 13
• If we discover we have collected data from a child under 13, we will delete it immediately
• Parents/guardians can contact us to review or delete their child's information

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices or services
• Legal or regulatory requirements
• Technological developments

Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Compliance

This Privacy Policy complies with:

• Protection of Personal Information Act (POPIA), 2013 (South Africa)
• Electronic Communications and Transactions Act (ECTA), 2002 (South Africa)
• General Data Protection principles

14. Third-Party Services

Our App may contain links to third-party websites or services:

• YouTube videos embedded for educational content
• External study resources and references
• Social media platforms for support

These third-party services have their own privacy policies. We are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

15. Cookies and Tracking

The mobile App does not use cookies. However:

• We collect anonymous usage analytics to improve the App
• No personal advertising identifiers are collected
• You can disable analytics in your device settings